September 7, 2017

QuickStart Services

Get up and running quickly with QuickStart Services

We help companies who need documented processes quickly, but don’t have the staffing or the bandwidth to create what they need. Using templates and examples from prior engagements, we can quickly create a process that is tailored to your exact needs. Some areas where we have assisted customers in the past:

  • Building and documenting a quarterly/executive business review (QBR/EBR) process
  • Creating dashboards to show key performance indicators (KPIs) for Customer Success and Key Account Management teams
  • Implementing transactional customer satisfaction surveys
  • Launching annual or semi-annual customer relationship/NPS surveys
  • Designing tiered account models to put your focus on the most strategic customers
  • Creating “early customer education” programs – email-based drip campaigns to deliver necessary knowledge, guidance and coaching to new customers

Contact us to learn more and to discuss your organization’s specific needs.